PMHOURS support

Track Your Order

Use your shipping-confirmation link

  1. Open the shipping confirmation sent after your parcel was dispatched.
  2. Select the tracking button to open the live order-status page.
  3. Use the carrier link on that page for the latest scan history.

If you cannot find the message, check the spam or promotions folder for the email address used at checkout.

Tracking has not updated

Carrier scans can take time to appear, particularly during handovers, customs processing and public holidays. If there has been no movement for several business days, contact us with your order number and the email used at checkout. Never send payment card details.